FAQS
Q:Can I get more discount?
A:We sell all product with the best prices, of course if you order large amount items, we can give you more discount.
Q:Is there any protection for the purchase?
A:Our service always with you from click to delivery. when you receive the item if you have any problem, we will solve it and make you satisfy.
Q:Delivery charges for orders from the Online Shop?
A:Free shipping to all around the world with our designated couriers such as PostNL, CDEK ,ePacket. If you want to ship your order with other shipping method, please contact me before order.
Q:How long will delivery take?
A:Delivery time always take 21-50 days due to different country and different shipping method.Email us if not receive items after 30 working days after full payment sent.
Q:Can I get the parcel tracking number?
A:Of course, All parcel with track number that can be tracked online. you can take the number and track by this site www.17track.net
Q:How long will ship the parcel after my payment?
A:Item will be shipped within 1-7 business days after full payment is received.
Q:Will items be checked and packed well before shipping?
A:ll the items will be checked before shipped out. our member will packed items well, please rest assured that quality is ensured.
Q:When the order payment is taken of my bank account?
A:When you do the payment for the order , after payment success done, money will be taken from your account.
Q:What is wishlist?
A:avorite the products you like for your next direct purchase. You can also share your wish list with your friends.
Q:hat should I do if I receive a damaged or wrong product?
A:We will do the refund, or resend you a new one.
Q:Can I change or cancel my order?
A:If the products still not send, you can change the order and cancel it.If the item on the road to your address, that is sorry it is not allow to change or cancel.